Delivery timelines can differ from order to order because every shipment travels through several logistical steps before it arrives at its destination. After departing our distribution facility, packages are routed through regional processing centers, consolidated at sorting hubs, transferred across transportation networks, and finally assigned to local delivery services. Each of these stages requires coordination and scanning, and the total transit time depends on the overall route and destination. Distance between origin and delivery address, carrier capacity, regional shipment volume, high-demand seasons, and weather patterns can all influence how quickly a parcel moves through the system. In most standard situations, orders are delivered within approximately ten to twenty business days, not including weekends or officially recognized public holidays.
Although we work closely with experienced shipping providers and organize dispatches carefully, unforeseen delays can occasionally occur. Severe weather events, traffic interruptions, flight cancellations, customs procedures, labor shortages, infrastructure issues, or sudden increases in shipping demand may slow transportation. Both domestic and international shipments are subject to operational conditions that are not entirely within our control. While we ensure that orders are released from our facility as efficiently as possible and maintain communication with logistics partners, certain disruptions may still affect estimated delivery windows. We sincerely appreciate your patience and understanding in the event that transit times are extended.
Once an order has been processed and handed over to the carrier, the projected arrival timeframe is considered an estimate rather than a guaranteed date. At that stage, changes to the shipping address, contact details, or shipping method cannot be accommodated. For this reason, customers are strongly encouraged to verify that all information entered during checkout is complete and accurate. Confirming street names, building numbers, apartment or unit identifiers, postal codes, and contact numbers before submitting payment can help prevent routing errors, delivery complications, or additional delays caused by returned shipments.
During transit, packages may pass through multiple facilities for scanning and sorting. Carriers sometimes pause shipments temporarily for address clarification, customs review, or security screening. In rare situations, inventory inconsistencies may result in an item becoming unavailable after an order has already been placed. If such a situation arises, we will promptly inform you, remove the unavailable product from your order, and issue a refund for that specific item using the original method of payment.
We are pleased to offer complimentary shipping on all orders. Depending on destination and carrier policies, certain deliveries may require a signature at the time of receipt to ensure secure handover. If a delivery attempt is unsuccessful, the carrier may schedule additional attempts; however, if repeated delivery efforts fail, the package may be returned to our facility. Orders that are returned due to unsuccessful delivery attempts are automatically canceled, and any payments received will be refunded to the initial payment method used at checkout. To avoid such situations, customers are advised to monitor shipment tracking updates and make arrangements to receive their packages when delivery is expected.
There may be instances in which orders are delayed, declined, or not dispatched at all. Common reasons include inventory shortages, service limitations in certain geographic areas, restrictions on delivery to PO Boxes, issues identified during payment authorization, or incomplete or inaccurate customer information provided during checkout. Ensuring that all submitted details are correct and that payment information is valid can significantly reduce the likelihood of processing delays.
If you receive an incorrect product, have concerns regarding sizing, or encounter any issues related to your shipment, please contact us without delay at americangirlofficial@outlook.com. Our customer support team is available to assist with return instructions, exchanges, refunds, and general shipping inquiries. We are committed to resolving delivery-related matters efficiently and ensuring that your experience remains positive from purchase through final delivery.